If you have any issues with an item you have received please contact our team as soon as possible by emailing firstname.lastname@example.org
We offer a warranty for defective items based on a 5 business day timeline, from the date the order shows as having been delivered. If possible, we ask that you include a photo or video of the product with as much information you can provide, explaining the problem you're experiencing. Our team will use this information to troubleshoot the problem prior to offering a solution.
If a credit is issued for the defective item it will be for the price paid, plus taxes. Please note that if you purchased the item during a sale and received a discount on the product you will still be sent a credit for the dollar amount paid after the discount was applied.